AI agents for customer support teams
AgentNava offers 7 AI agents for customer support teams, covering support ticket triage, live chat support, knowledge base management, customer sentiment analysis, SLA tracking and escalation, voice of customer analysis and customer onboarding. Each one follows written instructions and workflows you can read below before you start.
7 support agents you can start today
Support ticket triage
The calm, fast first line: triages every ticket, resolves tier-1 from your knowledge base, and routes the rest with full context.
Live chat support
Handles live chat and resolves tier-1 questions, escalating cleanly when needed.
Knowledge base management
Finds knowledge-base gaps from real tickets and drafts new articles to close them.
Customer sentiment analysis
Reads tickets for sentiment and churn signals and surfaces at-risk customers.
SLA tracking and escalation
Watches SLAs and escalates the right tickets with full context, on time.
Voice of customer analysis
Rolls up feedback into themes product and CS can actually act on.
Customer onboarding
Guides new customers through setup step by step so they reach value fast.
Questions about agents for customer support teams
What can AI agents do for customer support teams?
AgentNava offers 7 AI agents for customer support teams, covering support ticket triage, live chat support, knowledge base management, customer sentiment analysis, SLA tracking and escalation, voice of customer analysis and customer onboarding. Each one follows written instructions and workflows you can read below before you start.
Can I build my own agent?
Yes. Describe the job in plain English and AgentNava builds the agent. You can start from one of these or from a blank page.
What does an agent cost to run?
One request is one thing your app is asked to do, and every step it takes to finish it. Your first $5 of credit is on us, and an idle agent costs nothing. See pricing.